Insights for Business Leaders
Chatbot is a software that can have interaction with users.
Bots uses AI to make them work, but you don’t have to be an expert in AI to build one. All you need is to figure out TWO elements:
To succeed in the technologically-driven competitive world, businesses need to be available 24/7 for their customers. This is where businesses can leverage/take advantage of the advancements in AI, ML and NLP that power them.
With the growing popularity of messaging app and advancements in AI and NLP technologies, more and more chatbots will be built. According to a recent report by Research and Markets, the global chatbot market is forecast to grow by 24.43% by 2022.